Privacy Policy

    Last Updated: 11 November 2025

    1. Introduction

    Welcome to Forge Together (www.forgetogether.agency). Forge Together Ltd ("we," "us," "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide to us or that we collect from you when you use our website.

    • Company Name: Forge Together Ltd
    • Company Address: 18 New Road, Weybridge, KT13 9BW, United Kingdom
    • Data Protection Contact: Luke
    • Contact Email: luke@forgetogether.agency

    For the purpose of the UK General Data Protection Regulation (UK GDPR), we are the data controller.

    2. What Information We Collect

    A. Information You Give Us

    This is information you voluntarily provide by filling in forms on our site, such as our contact form. This information includes:

    • Full Name
    • Email Address
    • Phone Number
    • Company Name

    B. Information We Collect Automatically

    When you visit our website, we may automatically collect technical information using cookies and other tracking technologies. This includes:

    • Device and Browser Data: Your IP address, device type, and browser version.
    • Usage Data: Pages you visit, how long you stay on them, and the links you click.
    • Tracking Technologies: We use the following tools which may collect this data:
      • Google Analytics & Google Tag Manager
      • LinkedIn Pixel
      • Apollo.io Plugin/Tracker
      • Microsoft Clarity

    3. How and Why We Use Your Information

    To Respond to Your Enquiries

    • Purpose: To reply to your questions, provide information about our marketing services, or schedule a call.
    • Data Used: Name, email, phone, company name.
    • Lawful Basis: Taking steps at your request prior to entering into a contract.

    To Improve Our Website

    • Purpose: To understand how our site is performing and what content is most useful, so we can improve the user experience.
    • Data Used: Anonymous and aggregated usage data from Google Analytics.
    • Lawful Basis: Legitimate Interest.

    For Marketing and Advertising

    • Purpose: To analyse traffic from social media campaigns and retarget website visitors with relevant ads.
    • Data Used: Usage and tracking data from the LinkedIn Pixel.
    • Lawful Basis: Your Consent.

    For B2B Sales and Outreach

    • Purpose: To identify potential business clients who may be interested in our services.
    • Data Used: Contact form submissions and Apollo.io engagement data.
    • Lawful Basis: Legitimate Interest.

    4. Cookies and Tracking

    Our site uses cookies to function and collect data.

    • Essential Cookies: Required for the website to function properly.
    • Analytics & Marketing Cookies: Used to measure performance and show relevant ads.

    Cookies Used by the Sopro Plugin

    The Sopro Plugin uses cookies to enhance website performance, functionality, and analytics. Below is a summary of the cookies used by the plugin:

    Regular Cookies

    CookiePurposeExpiresRole
    _obidTracks unique visits to the site and relates them to the email campaign.1 yearPerformance / Analytical
    _obid_visitIdentifies a session across multiple pages; not linked to personal data.4 hoursAdvertising / Tracking

    Webchat - Specific Cookies

    CookiePurposeExpiresRole
    cuid_*Used as a session cookie in the webchat not linked to personal data.15 daysFunctional

    Cookies Used by Microsoft Clarity

    Microsoft Clarity uses cookies to capture user behaviour data such as clicks, scrolls, and session recordings to help us understand how visitors interact with our website. Below is a summary of the cookies used:

    CookiePurposeExpiresRole
    _clckPersists Clarity User ID and preferences.1 yearPerformance / Analytical
    _clskConnects page views into a single session recording.1 dayPerformance / Analytical
    CLIDIdentifies first-time Clarity users.1 yearPerformance / Analytical
    ANONCHKIndicates whether MUID is transferred to ANID (used for ads).10 minutesFunctional
    MRChecks whether to refresh MUID.7 daysFunctional
    MUIDIdentifies unique web browsers visiting Microsoft sites.1 yearAdvertising / Tracking
    SMUsed in synchronising the MUID across Microsoft domains.SessionFunctional

    We will request your consent for non-essential cookies through our cookie banner.

    5. Who We Share Your Data With

    We do not sell your personal data. We may share it with the following service providers:

    • Google (Google Analytics)
    • LinkedIn (LinkedIn Pixel)
    • Microsoft (Microsoft Clarity)
    • Apollo.io
    • Pipedrive
    • Legal or regulatory authorities when required by law.

    We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws.

    Our appointed data processors include: (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io